.dispatch-support,
.dispatch-support * {
    box-sizing: border-box;
}

.dispatch-support {
    --support-red: #e30613;
    --support-red-dark: #b8000d;
    --support-ink: #101218;
    --support-muted: #667085;
    --support-line: #e4e7ec;
    --support-surface: #ffffff;
    --support-canvas: #f7f8fb;
    width: min(920px, calc(100vw - 48px));
    max-height: min(820px, calc(100vh - 40px));
    max-height: min(820px, calc(100dvh - 40px));
    margin: auto;
    padding: 0;
    overflow: hidden;
    color: var(--support-ink);
    border: 1px solid rgba(255, 255, 255, 0.16);
    border-radius: 28px;
    background: var(--support-canvas);
    box-shadow: 0 40px 120px rgba(0, 0, 0, 0.62), 0 0 0 1px rgba(0, 0, 0, 0.08);
    font-family: "Inter", ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

.dispatch-support::backdrop {
    background:
        radial-gradient(circle at 50% 35%, rgba(227, 6, 19, 0.12), transparent 36%),
        rgba(3, 4, 8, 0.82);
    -webkit-backdrop-filter: blur(12px) saturate(0.8);
    backdrop-filter: blur(12px) saturate(0.8);
}

.dispatch-support[open] {
    animation: support-modal-in 220ms cubic-bezier(.2, .8, .2, 1) both;
}

.dispatch-support__shell {
    display: flex;
    min-height: 0;
    max-height: inherit;
    flex-direction: column;
    overflow: hidden;
    background: var(--support-canvas);
}

.dispatch-support__header {
    position: relative;
    z-index: 4;
    display: flex;
    flex: 0 0 auto;
    min-height: 94px;
    align-items: center;
    justify-content: space-between;
    gap: 24px;
    padding: 17px 28px;
    color: #fff;
    border-top: 5px solid var(--support-red);
    background:
        radial-gradient(circle at 13% 20%, rgba(255, 255, 255, 0.08), transparent 29%),
        linear-gradient(135deg, #111216 0%, #17181c 62%, #111216 100%);
    box-shadow: inset 0 -1px rgba(255, 255, 255, 0.06);
}

.dispatch-support__header::after {
    position: absolute;
    right: 88px;
    bottom: 0;
    left: 28px;
    height: 1px;
    content: "";
    background: linear-gradient(90deg, rgba(227, 6, 19, 0.55), rgba(255, 255, 255, 0.05), transparent);
}

.dispatch-support__brand {
    display: flex;
    min-width: 0;
    align-items: center;
    gap: 18px;
}

.dispatch-support__brand img {
    display: block;
    width: auto;
    height: 58px;
    max-width: 138px;
    object-fit: contain;
    filter: drop-shadow(0 8px 18px rgba(0, 0, 0, 0.22));
}

.dispatch-support__brand div {
    display: grid;
    min-width: 0;
    gap: 4px;
}

.dispatch-support__brand span {
    color: #aebad0;
    font-size: 10px;
    font-weight: 800;
    letter-spacing: 1.7px;
    text-transform: uppercase;
}

.dispatch-support__brand strong {
    color: #fff;
    font-family: "Sora", "Inter", sans-serif;
    font-size: 22px;
    font-weight: 700;
    line-height: 1.15;
    letter-spacing: -0.35px;
}

body.portal-role-guest .dispatch-support__close {
    display: grid;
    flex: 0 0 auto;
    width: 44px;
    height: 44px;
    min-height: 0;
    padding: 0;
    place-items: center;
    color: #d0d5dd;
    border: 1px solid rgba(255, 255, 255, 0.14);
    border-radius: 14px;
    outline: 0;
    background: rgba(255, 255, 255, 0.055);
    box-shadow: 0 8px 20px rgba(0, 0, 0, 0.16);
    cursor: pointer;
    transition: color 160ms ease, border-color 160ms ease, background 160ms ease, transform 160ms ease;
}

body.portal-role-guest .dispatch-support__close:hover,
body.portal-role-guest .dispatch-support__close:focus-visible {
    color: #fff;
    border-color: rgba(227, 6, 19, 0.82);
    background: rgba(227, 6, 19, 0.18);
    transform: translateY(-1px);
}

.dispatch-support__close svg {
    width: 19px;
    height: 19px;
    fill: none;
    stroke: currentColor;
    stroke-linecap: round;
    stroke-width: 1.8;
}

.dispatch-support__intro {
    position: relative;
    flex: 0 0 auto;
    padding: 28px 30px 22px;
    border-bottom: 1px solid var(--support-line);
    background:
        radial-gradient(circle at 92% 30%, rgba(227, 6, 19, 0.055), transparent 28%),
        var(--support-surface);
}

.dispatch-support__intro::before {
    display: inline-flex;
    margin-bottom: 10px;
    padding: 5px 9px;
    content: "SUPPORT REQUEST";
    color: var(--support-red);
    border: 1px solid #ffd0d4;
    border-radius: 999px;
    background: #fff4f5;
    font-size: 9px;
    font-weight: 800;
    line-height: 1;
    letter-spacing: 1.2px;
}

.dispatch-support__intro h2,
.dispatch-support__success h2 {
    margin: 0;
    color: var(--support-ink);
    font-family: "Sora", "Inter", sans-serif;
    font-size: 29px;
    line-height: 1.16;
    letter-spacing: -0.7px;
}

.dispatch-support__intro p,
.dispatch-support__success p {
    max-width: 700px;
    margin: 9px 0 0;
    color: var(--support-muted);
    font-size: 14px;
    line-height: 1.65;
}

.dispatch-support__intro strong {
    display: inline-flex;
    margin-left: 3px;
    padding: 2px 8px;
    color: var(--support-red);
    border-radius: 999px;
    background: #fff1f2;
    font-weight: 750;
    white-space: nowrap;
}

.dispatch-support__alert {
    flex: 0 0 auto;
    margin: 16px 30px 0;
    padding: 12px 14px;
    color: #b42318;
    border: 1px solid #fecdca;
    border-radius: 12px;
    background: #fff4f3;
    box-shadow: 0 5px 16px rgba(180, 35, 24, 0.06);
    font-size: 12px;
    font-weight: 650;
    line-height: 1.45;
}

.dispatch-support__form {
    flex: 1 1 auto;
    min-height: 0;
    padding: 24px 30px 28px;
    overflow-x: hidden;
    overflow-y: auto;
    overscroll-behavior: contain;
    background: var(--support-canvas);
    scrollbar-color: #b9bec8 transparent;
    scrollbar-gutter: stable;
    scrollbar-width: thin;
}

.dispatch-support__form::-webkit-scrollbar {
    width: 8px;
}

.dispatch-support__form::-webkit-scrollbar-track {
    background: transparent;
}

.dispatch-support__form::-webkit-scrollbar-thumb {
    border: 2px solid transparent;
    border-radius: 999px;
    background: #b9bec8;
    background-clip: padding-box;
}

.dispatch-support__form::-webkit-scrollbar-thumb:hover {
    background: #8f96a3;
    background-clip: padding-box;
}

.dispatch-support__grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 18px 20px;
}

.dispatch-support__field {
    display: grid;
    min-width: 0;
    align-content: start;
    gap: 8px;
}

.dispatch-support__field--full {
    grid-column: 1 / -1;
}

.dispatch-support__field label {
    color: #253047;
    font-size: 12px;
    font-weight: 750;
    letter-spacing: 0.01em;
}

.dispatch-support__field label span {
    color: var(--support-red);
}

body.portal-role-guest .dispatch-support__field input,
body.portal-role-guest .dispatch-support__field select,
body.portal-role-guest .dispatch-support__field textarea {
    width: 100%;
    min-height: 50px;
    margin: 0;
    padding: 12px 14px;
    color: var(--support-ink);
    border: 1px solid #d6dae2;
    border-radius: 14px;
    outline: 0;
    background: var(--support-surface);
    box-shadow: 0 1px 2px rgba(16, 24, 40, 0.025), inset 0 1px 0 rgba(255, 255, 255, 0.7);
    font: inherit;
    font-size: 14px;
    transition: border-color 150ms ease, box-shadow 150ms ease, background 150ms ease, transform 150ms ease;
}

body.portal-role-guest .dispatch-support__field input::placeholder,
body.portal-role-guest .dispatch-support__field textarea::placeholder {
    color: #98a2b3;
}

body.portal-role-guest .dispatch-support__field select {
    padding-right: 42px;
    appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='18' height='18' viewBox='0 0 24 24' fill='none' stroke='%23667085' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m7 10 5 5 5-5'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 14px center;
    background-size: 17px;
}

body.portal-role-guest .dispatch-support__field textarea {
    min-height: 132px;
    resize: vertical;
    line-height: 1.55;
}

body.portal-role-guest .dispatch-support__field input:hover,
body.portal-role-guest .dispatch-support__field select:hover,
body.portal-role-guest .dispatch-support__field textarea:hover {
    border-color: #b8bec8;
}

body.portal-role-guest .dispatch-support__field input:focus,
body.portal-role-guest .dispatch-support__field select:focus,
body.portal-role-guest .dispatch-support__field textarea:focus {
    border-color: var(--support-red);
    background: #fff;
    box-shadow: 0 0 0 4px rgba(227, 6, 19, 0.095), 0 8px 20px rgba(16, 24, 40, 0.06);
}

body.portal-role-guest .dispatch-support__field.has-error input,
body.portal-role-guest .dispatch-support__field.has-error select,
body.portal-role-guest .dispatch-support__field.has-error textarea {
    border-color: #d92d20;
    background: #fffafa;
    box-shadow: 0 0 0 3px rgba(217, 45, 32, 0.07);
}

.dispatch-support__field > small,
.dispatch-support__field-meta small {
    color: #b42318;
    font-size: 10.5px;
    font-weight: 650;
    line-height: 1.35;
}

.dispatch-support__field-meta {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 12px;
    color: #98a2b3;
    font-size: 10.5px;
}

.dispatch-support__field:not(.has-error) .dispatch-support__field-meta small {
    color: #98a2b3;
    font-weight: 500;
}

.dispatch-support__footer {
    position: sticky;
    bottom: -28px;
    z-index: 2;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 22px;
    margin: 24px -30px -28px;
    padding: 17px 30px 22px;
    border-top: 1px solid var(--support-line);
    background: rgba(255, 255, 255, 0.96);
    box-shadow: 0 -12px 28px rgba(16, 24, 40, 0.045);
    -webkit-backdrop-filter: blur(12px);
    backdrop-filter: blur(12px);
}

.dispatch-support__footer p {
    max-width: 380px;
    margin: 0;
    color: #7b8494;
    font-size: 10.5px;
    line-height: 1.5;
}

.dispatch-support__footer > div {
    display: flex;
    flex: 0 0 auto;
    align-items: center;
    gap: 10px;
}

body.portal-role-guest .dispatch-support__primary,
body.portal-role-guest .dispatch-support__secondary {
    display: inline-flex;
    min-height: 46px;
    margin: 0;
    padding: 11px 18px;
    align-items: center;
    justify-content: center;
    gap: 9px;
    border-radius: 13px;
    outline: 0;
    box-shadow: none;
    font-size: 12px;
    font-weight: 750;
    cursor: pointer;
    transition: transform 150ms ease, border-color 150ms ease, background 150ms ease, box-shadow 150ms ease;
}

body.portal-role-guest .dispatch-support__primary {
    color: #fff;
    border: 1px solid var(--support-red);
    background: linear-gradient(135deg, #ed0716, #d90416);
    box-shadow: 0 10px 22px rgba(217, 4, 22, 0.22);
}

body.portal-role-guest .dispatch-support__primary:hover,
body.portal-role-guest .dispatch-support__primary:focus-visible {
    border-color: var(--support-red-dark);
    background: linear-gradient(135deg, #da0614, #b8000d);
    box-shadow: 0 12px 26px rgba(217, 4, 22, 0.28), 0 0 0 4px rgba(217, 4, 22, 0.1);
    transform: translateY(-1px);
}

body.portal-role-guest .dispatch-support__primary:disabled {
    cursor: wait;
    opacity: 0.68;
    transform: none;
}

body.portal-role-guest .dispatch-support__secondary {
    color: #344054;
    border: 1px solid #d0d5dd;
    background: #fff;
}

body.portal-role-guest .dispatch-support__secondary:hover,
body.portal-role-guest .dispatch-support__secondary:focus-visible {
    color: var(--support-ink);
    border-color: #aeb4bf;
    background: #f8f9fb;
    box-shadow: 0 0 0 4px rgba(52, 64, 84, 0.06);
    transform: translateY(-1px);
}

.dispatch-support__primary svg {
    width: 17px;
    height: 17px;
    fill: none;
    stroke: currentColor;
    stroke-linecap: round;
    stroke-linejoin: round;
    stroke-width: 1.8;
}

.dispatch-support__success {
    display: flex;
    min-height: 430px;
    padding: 56px 34px;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    background:
        radial-gradient(circle at 50% 34%, rgba(18, 128, 92, 0.08), transparent 30%),
        #fff;
    text-align: center;
}

.dispatch-support__success-icon {
    display: grid;
    width: 74px;
    height: 74px;
    margin-bottom: 20px;
    place-items: center;
    color: #12805c;
    border: 1px solid #b7ebd7;
    border-radius: 50%;
    background: #ecfdf3;
    box-shadow: 0 12px 28px rgba(18, 128, 92, 0.12);
}

.dispatch-support__success-icon svg {
    width: 38px;
    height: 38px;
    fill: none;
    stroke: currentColor;
    stroke-linecap: round;
    stroke-linejoin: round;
    stroke-width: 1.8;
}

.dispatch-support__success p {
    max-width: 480px;
    margin-bottom: 26px;
}

.dispatch-support__honeypot {
    position: absolute !important;
    left: -10000px !important;
    width: 1px !important;
    height: 1px !important;
    overflow: hidden !important;
}

@keyframes support-modal-in {
    from {
        opacity: 0;
        transform: translateY(18px) scale(0.975);
    }
    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

@media (max-width: 760px) {
    body.portal-role-guest .dispatch-support {
        position: fixed;
        top: max(12px, env(safe-area-inset-top));
        right: 0;
        bottom: auto;
        left: 0;
        width: calc(100% - 24px);
        max-height: calc(100vh - 24px);
        max-height: calc(100dvh - max(24px, env(safe-area-inset-top) + env(safe-area-inset-bottom)));
        margin: 0 auto;
        overflow: hidden;
        border-radius: 22px;
    }

    body.portal-role-guest .dispatch-support__shell {
        display: flex;
        max-height: inherit;
        overflow: hidden;
    }

    body.portal-role-guest .dispatch-support__header {
        position: relative;
        top: auto;
        min-height: 78px;
        padding: 13px 17px;
        border-top-width: 4px;
    }

    body.portal-role-guest .dispatch-support__header::after {
        right: 70px;
        left: 17px;
    }

    body.portal-role-guest .dispatch-support__brand {
        gap: 12px;
    }

    body.portal-role-guest .dispatch-support__brand img {
        width: auto;
        height: 46px;
        max-width: 102px;
    }

    body.portal-role-guest .dispatch-support__brand span {
        display: block;
        font-size: 8px;
        letter-spacing: 1.2px;
    }

    body.portal-role-guest .dispatch-support__brand strong {
        font-size: 17px;
    }

    body.portal-role-guest .dispatch-support__close {
        width: 40px;
        height: 40px;
        border-radius: 12px;
    }

    body.portal-role-guest .dispatch-support__intro {
        padding: 20px 18px 17px;
    }

    body.portal-role-guest .dispatch-support__intro::before {
        margin-bottom: 8px;
        font-size: 8px;
    }

    body.portal-role-guest .dispatch-support__intro h2,
    body.portal-role-guest .dispatch-support__success h2 {
        font-size: 23px;
    }

    body.portal-role-guest .dispatch-support__intro p,
    body.portal-role-guest .dispatch-support__success p {
        font-size: 12.5px;
        line-height: 1.55;
    }

    body.portal-role-guest .dispatch-support__intro strong {
        margin-top: 4px;
        margin-left: 0;
    }

    body.portal-role-guest .dispatch-support__alert {
        margin: 12px 18px 0;
    }

    body.portal-role-guest .dispatch-support__form {
        display: block;
        padding: 18px 18px 22px;
        overflow-x: hidden;
        overflow-y: auto;
        scrollbar-gutter: auto;
        -webkit-overflow-scrolling: touch;
    }

    body.portal-role-guest .dispatch-support__grid {
        grid-template-columns: 1fr;
        gap: 15px;
    }

    body.portal-role-guest .dispatch-support__field--full {
        grid-column: auto;
    }

    body.portal-role-guest .dispatch-support__field input,
    body.portal-role-guest .dispatch-support__field select,
    body.portal-role-guest .dispatch-support__field textarea {
        min-height: 48px;
        font-size: 16px;
    }

    body.portal-role-guest .dispatch-support__field textarea {
        min-height: 120px;
    }

    body.portal-role-guest .dispatch-support__footer {
        bottom: -22px;
        align-items: stretch;
        margin: 20px -18px -22px;
        padding: 16px 18px calc(18px + env(safe-area-inset-bottom));
        flex-direction: column;
        gap: 13px;
    }

    body.portal-role-guest .dispatch-support__footer p {
        max-width: none;
        text-align: center;
    }

    body.portal-role-guest .dispatch-support__footer > div {
        display: grid;
        width: 100%;
        grid-template-columns: minmax(0, .82fr) minmax(0, 1.18fr);
    }

    body.portal-role-guest .dispatch-support__primary,
    body.portal-role-guest .dispatch-support__secondary {
        width: 100%;
        min-height: 48px;
    }

    body.portal-role-guest .dispatch-support__success {
        min-height: min(430px, calc(100dvh - 100px));
        padding: 44px 22px calc(34px + env(safe-area-inset-bottom));
    }
}

@media (max-width: 420px) {
    body.portal-role-guest .dispatch-support {
        width: calc(100% - 14px);
        border-radius: 18px;
    }

    body.portal-role-guest .dispatch-support__brand img {
        height: 40px;
        max-width: 88px;
    }

    body.portal-role-guest .dispatch-support__brand strong {
        font-size: 16px;
    }

    body.portal-role-guest .dispatch-support__footer > div {
        grid-template-columns: 1fr;
    }
}

@media (prefers-reduced-motion: reduce) {
    .dispatch-support[open] {
        animation: none;
    }

    body.portal-role-guest .dispatch-support__close,
    body.portal-role-guest .dispatch-support__primary,
    body.portal-role-guest .dispatch-support__secondary,
    body.portal-role-guest .dispatch-support__field input,
    body.portal-role-guest .dispatch-support__field select,
    body.portal-role-guest .dispatch-support__field textarea {
        transition: none;
    }
}